Reference

dana50 Privacy Policy for Account Data

Our Privacy Policy explains what we collect when you open an account, complete phone verification, browse on mobile, or use DANA and QRIS for wallet activity.

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How Our Privacy Policy Applies

dana50 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers data you provide during account creation, including your contact details and the phone verification step required before account access. It also covers technical records from your browser or device, such as login time, session details, security events and cookie choices. Payment records

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can show a selected rail, reference number, amount and status when you use DANA, OVO, GoPay, QRIS, a virtual account or bank transfer through BCA, BRI, Mandiri or BNI. We use those records to match activity to your account, investigate mismatched receipts and respond to requests.
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We do not treat a payment name as permission to use unrelated data. Our policy applies to the dana50 site and its account areas, and access depends on local law. Where local law permits, you can ask us to explain, correct or remove data, subject to
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records we must retain for security, dispute handling or legal duties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Where To Ask About Privacy Policy

A clear contact route helps you act on this Privacy Policy without guessing which team to reach. Send your request through the account help path and include the email or phone detail linked to your account. For wallet questions, attach the payment receipt or status reference, but remove unrelated personal data before sending it.

Team online

Account help

Use the account help path for access, correction or deletion requests. We may ask you to confirm the phone detail attached to your account before discussing private records.

Wallet status

For DANA, OVO, GoPay or QRIS records, send the relevant receipt reference and date. This lets us locate the payment event without asking you to share a wallet password.

Security concern

If a login or device event looks unfamiliar, contact us through account support and change your account access details. We use the reported time and device path to check activity.

HANDLING DETAILS

What We Do With Your Data

We keep this policy practical: account records support access, payment records support reconciliation, and device records help us identify unusual sign-in activity.

Account records

We use your registration details and phone verification result to identify the account being accessed. Keeping these details accurate helps us send a privacy response to the correct account holder.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us connect a cashier event with your account. Bank transfer and virtual account records support receipt checks when wallet status needs clarification.

Cookies

Cookies can preserve session choices, security signals and selected preferences on your browser. You can manage browser cookie controls, though switching them off may interrupt account access.

Account security

We use sign-in details, device signals and phone verification to investigate suspicious access. Never send us a password or wallet PIN when asking about a Privacy Policy request.

Retention

We retain records only as needed for account administration, payment disputes, security checks and legal duties. When a retention reason ends, the record can be removed or separated from direct account use.

Your requests

Ask for access, correction or deletion through account help and describe the specific record involved. We may request account details to verify the request before making a change.

Privacy Policy Questions dana50 Answers

These Privacy Policy answers focus on the points you are most likely to check before opening an account or using a local wallet. If your situation is unusual, use account help with the relevant account step, device detail or payment reference so we can narrow the response.

It covers account details, phone verification, browser and device records, cookies, payment references, security events, retention and requests concerning access, correction or removal of your data.

Yes. We may retain the payment rail, reference, date, amount and status needed to match DANA or QRIS activity with your account and resolve a receipt question.

Phone verification helps connect an account request to the correct person and supports account security. We may use its result when responding to a Privacy Policy access or correction request.

You can request access through account help and state which account records you need. We may verify your linked phone or email before preparing a response.

Send account help the inaccurate detail and the corrected value. Include the linked account contact so we can check the request, update eligible records and explain any limits.

You may request removal through account help. Some records can remain where needed for security checks, payment disputes or legal duties, and we will explain the reason.

Certain access and data rights depend on local law. We apply the policy to the site while handling requests according to the rules that apply to your location.

dana50 Privacy Policy for Account Data

Where To Ask About Privacy Policy

Account help

Wallet status

Security concern

What We Do With Your Data

Account records

Payment matching

Cookies

Account security

Retention

Your requests

Privacy Policy Questions dana50 Answers

01 What does the dana50 Privacy Policy cover?

02 Does Privacy Policy data include DANA or QRIS payments?

03 Why does dana50 ask for phone verification?

04 Can I request a copy of my account data?

05 How do I request a correction under the Privacy Policy?

06 Can I ask dana50 to remove my personal data?

07 Does the Privacy Policy change by Indonesian location?

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